Nawá Body Studio respects your privacy and is committed to protecting the personal information you provide when you visit our website, create an account, use our mobile application or booking platform, purchase classes or memberships, communicate with us, receive SMS messages, or participate in our studio services.
This Privacy Policy explains how Nawá Body Studio collects, uses, discloses, stores, and protects personal information in connection with its website, mobile application, booking platform, class reservations, memberships, class packs, private sessions, promotional offers, gift cards, communications, studio services, and related products and services collectively, the “Services.”
By accessing or using the Services, you acknowledge the practices described in this Privacy Policy.
1. Business Information
Business: Nawá Body Studio. Website: nawabodystudio.com. Location: 5000 NE Loop 338, Ste 106, Odessa, TX 79762, United States. Contact Email: nawabodystudio@gmail.com
Questions, requests, or concerns regarding this Privacy Policy or Nawá Body Studio’s privacy practices may be submitted to:
nawabodystudio@gmail.com
2. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through:
The Nawá Body Studio website.
The Nawá Body Studio mobile application.
Approved booking and membership platforms.
Account registration.
Class reservations and waitlists.
Purchases and payment transactions.
Membership and class pack management.
Email and SMS communications.
Customer service interactions.
Studio visits, classes, events, and promotional activities.
Forms, surveys, promotions, or other authorized Nawá Body Studio channels.
This Privacy Policy does not govern the independent privacy practices of third-party websites, platforms, payment processors, app stores, social networks, or other services that Nawá Body Studio does not control.
3. Personal Information We Collect
Depending on how you interact with Nawá Body Studio, we may collect the following categories of personal information.
3.1 Identification and Contact Information
We may collect:
Full name.
Email address.
Mobile phone number.
Mailing or billing address.
Date of birth or age confirmation, where necessary.
Emergency contact information.
Parent or legal guardian information for clients under the age of 18.
3.2 Account Information
We may collect:
Account username or login information.
Account preferences.
Communication preferences.
Booking history.
Membership status.
Class pack balances.
Waitlist activity.
Account support history.
App and notification settings.
Passwords and authentication credentials may be processed through our application, booking platform, or technology service providers.
3.3 Purchase and Payment Information
We may collect or process information related to:
Classes, class packs, memberships, gift cards, and other purchases.
Transaction dates and amounts.
Payment status.
Recurring billing information.
Refunds, declined payments, late fees, or no-show fees.
Billing address.
Partial payment card details or payment tokens.
Payment card information may be collected and processed directly by third-party payment processors. Nawá Body Studio may not receive or store complete payment card numbers.
3.4 Booking and Attendance Information
We may collect:
Classes reserved.
Class dates and times.
Instructor or class type.
Attendance history.
Cancellations.
Late cancellations.
No-shows.
Waitlist participation.
Membership or class credit usage.
3.5 Health, Safety, and Accessibility Information
When voluntarily provided or reasonably necessary to support safe participation, we may collect limited information about:
Injuries.
Pregnancy.
Physical limitations.
Accessibility needs.
Relevant medical conditions.
Emergency medical information.
Nawá Body Studio does not provide medical treatment or diagnosis. Clients should avoid submitting medical information that is not reasonably necessary for studio safety or participation.
3.6 Communications
We may collect and retain communications you send to Nawá Body Studio, including:
Emails.
SMS messages.
Customer support requests.
Feedback.
Reviews.
Survey responses.
Social media messages.
Membership or account-related requests.
3.7 SMS Messaging Information
When you participate in Nawá Body Studio’s SMS messaging program, we may collect:
Mobile phone number.
SMS opt-in status.
Date, time, and method of consent.
Consent language presented at the time of enrollment.
SMS delivery and response information.
Opt-out and resubscription requests.
HELP requests.
Messaging preferences.
Records necessary to demonstrate consent and compliance.
3.8 Device, Usage, and Technical Information
When you use the website, app, or digital Services, we or our service providers may automatically collect:
Internet Protocol address.
Browser type.
Device type.
Operating system.
App version.
Device identifiers.
Pages or screens viewed.
Links or buttons selected.
Date and time of access.
Referring website.
General geographic information derived from an IP address.
Crash reports and diagnostic information.
App, website, and account activity.
3.9 Cookies and Similar Technologies
Nawá Body Studio and its service providers may use cookies, pixels, software development kits, local storage, and similar technologies to:
Keep users signed in.
Maintain account sessions.
Remember preferences.
Operate website and app features.
Understand website and app performance.
Measure engagement.
Prevent fraud or misuse.
Improve the Services.
Support advertising or analytics where permitted.
You may be able to control cookies through your browser or device settings. Disabling certain technologies may affect the availability or performance of some features.
3.10 Photos, Videos, and Event Content
Nawá Body Studio may occasionally capture photographs, videos, audio, or other media during classes, events, or promotional activities.
If you do not wish to appear in Nawá Body Studio media, contact:
nawabodystudio@gmail.com
You should also notify the studio team before the applicable class or event.
4. How We Collect Personal Information
We may collect personal information:
4.1 Directly From You
For example, when you:
Create an account.
Complete a form.
Purchase a class or membership.
Book or cancel a class.
Join a waitlist.
Contact customer support.
Subscribe to SMS or email communications.
Participate in a promotion, survey, or event.
Visit the studio.
Voluntarily provide health, accessibility, or emergency information.
4.2 Automatically
We may collect technical and usage information automatically when you use our website, app, or other digital Services.
4.3 From Service Providers
We may receive information from booking platforms, payment processors, telecommunications providers, messaging providers, hosting services, analytics providers, and other companies that process information on our behalf.
4.4 From Social Media or Public Sources
If you interact with Nawá Body Studio through a social media platform or publicly available channel, we may receive information that you choose to make available through that platform.
5. How We Use Personal Information
Nawá Body Studio may use personal information to:
Create and manage client accounts.
Process purchases and payments.
Manage memberships and class packs.
Reserve, modify, or cancel classes.
Operate waitlists.
Confirm bookings.
Send class reminders.
Notify clients about schedule or instructor changes.
Communicate about payments, memberships, and account activity.
Deliver customer service.
Respond to questions and requests.
Maintain studio safety.
Support emergency response when reasonably necessary.
Personalize the client experience.
Administer promotions, events, or surveys.
Send promotional communications where the client has provided the required consent.
Maintain records of SMS and email consent.
Process opt-out and communication preference requests.
Detect and prevent fraud, misuse, security incidents, or unauthorized access.
Maintain, troubleshoot, and improve the website, app, booking platform, and Services.
Conduct analytics and measure business performance.
Protect the rights, property, safety, and security of Nawá Body Studio, its clients, employees, instructors, and service providers.
Comply with contractual, legal, tax, accounting, regulatory, and reporting obligations.
Establish, exercise, or defend legal claims.
6. SMS Messaging Privacy
Nawá Body Studio may send transactional, account-related, and promotional SMS messages only as permitted by applicable law and based on the consent or authorization associated with the applicable messaging program.
6.1 Types of SMS Messages
SMS messages may include:
Payment confirmations.
Declined payment notices.
Booking confirmations.
Class reminders.
Reservation modifications or cancellations.
Waitlist notifications.
Schedule or instructor updates.
Membership status notifications.
Class pack balance or expiration notifications.
Customer support communications.
Studio announcements.
Special offers.
Client re-engagement messages.
Other promotional communications authorized by the client.
6.2 SMS Consent
Where consent is required, Nawá Body Studio will request it through an affirmative opt-in method, which may include:
An unchecked website checkbox.
An unchecked mobile application checkbox.
An account preference setting.
An authorized keyword flow.
A written or electronic consent form.
Another lawful and verifiable opt-in method.
Consent to receive promotional SMS messages is voluntary and is not a condition of purchasing goods or services, creating an account, booking a class, or maintaining a membership.
Accepting Nawá Body Studio’s Terms & Conditions does not automatically enroll a client in promotional SMS communications.
6.3 Message Frequency and Charges
Message frequency varies based on account activity, class bookings, purchases, memberships, communication preferences, and participation in Nawá Body Studio’s messaging programs.
Message and data rates may apply.
Your mobile carrier may charge fees according to your wireless plan.
6.4 SMS Opt-Out
You may opt out of SMS communications at any time by replying:
STOP
Other supported opt-out keywords may include:
STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT.
After an opt-out request, you may receive one final message confirming that your request has been processed.
You may resubscribe by replying:
START or UNSTOP
You may also provide new consent through another authorized Nawá Body Studio opt-in method.
For assistance, reply:
HELP
You may also contact Nawá Body Studio at:
nawabodystudio@gmail.com
Opting out of SMS messages does not cancel your Nawá Body Studio account, class reservations, purchases, class packs, memberships, or payment obligations.
6.5 No Sale or Sharing of SMS Consent
Nawá Body Studio does not sell, rent, transfer, share, or disclose mobile phone numbers, SMS opt-in information, or messaging consent to third parties, affiliates, lead generators, or other businesses for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.
This restriction applies even where other personal information may be disclosed to operational service providers as described elsewhere in this Privacy Policy.
Nawá Body Studio may allow service providers to process mobile information solely when reasonably necessary to deliver Nawá Body Studio communications, operate its technology, provide customer support, maintain security, or comply with legal obligations.
Those service providers are not authorized to use mobile information or SMS consent for their own marketing or for the marketing of another business.
7. How We Disclose Personal Information
Nawá Body Studio does not sell personal information in exchange for money.
We may disclose personal information in the following circumstances.
7.1 Service Providers
We may disclose information to companies that perform services on our behalf, such as:
Booking and membership platforms.
Payment processors.
Website and app hosting providers.
Software and database providers.
Email and SMS providers.
Telecommunications providers.
Customer support platforms.
Analytics providers.
Cybersecurity providers.
Accounting, tax, legal, and professional advisors.
Marketing service providers acting solely on Nawá Body Studio’s instructions.
Service providers may only process information as reasonably necessary to perform services for Nawá Body Studio or as otherwise permitted by law.
SMS opt-in information and messaging consent are excluded from any disclosure that would permit third parties to use the information for their own marketing or promotional purposes.
7.2 Legal and Compliance Purposes
We may disclose information when reasonably necessary to:
Comply with applicable laws, regulations, subpoenas, court orders, or legal processes.
Respond to lawful requests from government or regulatory authorities.
Investigate fraud, misuse, unauthorized access, or security incidents.
Protect the rights, safety, property, or security of Nawá Body Studio or others.
Enforce agreements and studio policies.
Establish, exercise, or defend legal claims.
7.3 Business Transactions
If Nawá Body Studio is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be reviewed or transferred as part of that transaction, subject to reasonable confidentiality and privacy protections.
SMS opt-in information and consent may not be used by another business for promotional messaging without obtaining any consent required by applicable law.
7.4 At Your Direction
We may disclose information when you direct us to do so or provide specific authorization.
8. Third-Party Platforms and Services
Nawá Body Studio may use third-party platforms to provide booking, payment, communications, analytics, app functionality, or other Services.
These third parties may collect personal information under their own privacy policies when you interact directly with their platforms.
Nawá Body Studio is not responsible for the independent privacy practices of third parties that it does not control.
We encourage you to review the privacy policies of any third-party services you use.
9. Data Retention
Nawá Body Studio retains personal information for as long as reasonably necessary to:
Provide the Services.
Maintain client accounts.
Process reservations and purchases.
Manage memberships.
Maintain financial and transaction records.
Document communication consent.
Process opt-out requests.
Resolve disputes.
Enforce agreements.
Prevent fraud or abuse.
Comply with legal, accounting, tax, regulatory, or reporting obligations.
Retention periods may vary depending on the type of information, the purpose for which it was collected, operational needs, and applicable legal requirements.
When information is no longer reasonably necessary, Nawá Body Studio may delete, anonymize, or securely dispose of it.
10. Data Security
Nawá Body Studio uses reasonable administrative, technical, and physical safeguards designed to protect personal information against:
Unauthorized access.
Loss.
Misuse.
Alteration.
Disclosure.
Destruction.
These measures may include access controls, account authentication, secure technology providers, staff procedures, system monitoring, backups, and other safeguards appropriate to the nature of the information.
No website, application, database, payment system, telecommunications service, or method of electronic transmission can be guaranteed to be completely secure.
Clients are responsible for maintaining the confidentiality of their account credentials and for notifying Nawá Body Studio if they suspect unauthorized access to their account.
11. Data Breach Response
If Nawá Body Studio becomes aware of a security incident involving personal information, it may investigate the incident, take reasonable corrective measures, and provide notifications to affected individuals or government authorities where required by applicable law.
12. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to request:
Confirmation of whether Nawá Body Studio processes your personal information.
Access to personal information associated with you.
Correction of inaccurate personal information.
Deletion of certain personal information.
A portable copy of certain personal information.
Information about how personal information is used or disclosed.
Withdrawal of certain consent.
Opt-out from promotional communications.
Review of a decision regarding a privacy request.
These rights may be subject to exceptions, verification requirements, and limitations under applicable law.
To submit a privacy request, contact:
nawabodystudio@gmail.com
Include enough information for Nawá Body Studio to understand and verify your request. Nawá Body Studio may request additional information to verify your identity and protect your account.
Nawá Body Studio will not discriminate against a client for exercising a privacy right protected by applicable law.
13. Texas Privacy Rights
Texas residents may have privacy rights under applicable Texas law, subject to eligibility requirements, business-size thresholds, exceptions, and other limitations.
Where applicable, Texas residents may request access to, correction of, deletion of, or a portable copy of certain personal data and may request information about certain data-processing practices.
Requests may be submitted to:
nawabodystudio@gmail.com
The request should include:
Your full name.
The email address associated with your account.
The mobile phone number associated with your account, where applicable.
A clear description of the request.
Nawá Body Studio may take reasonable steps to verify your identity before completing the request.
If Nawá Body Studio denies a qualifying privacy request, you may request an internal review by responding to the decision or contacting the same email address with the subject:
Privacy Request Appeal
14. Email Communication Choices
You may unsubscribe from promotional emails by using the unsubscribe option included in the applicable email or by contacting:
nawabodystudio@gmail.com
Even after opting out of promotional emails, Nawá Body Studio may continue to send non-promotional communications regarding:
Account activity.
Purchases.
Payments.
Reservations.
Memberships.
Security.
Customer support.
Legal or policy notices.
Services you requested.
15. Push Notifications and App Permissions
The Nawá Body Studio app may request permission to send push notifications or access certain device features.
You may manage app permissions and push notification preferences through your device settings.
Disabling notifications may prevent you from receiving reminders, waitlist updates, schedule changes, or other useful account information.
16. Children’s Privacy
The Services are not directed to children under the age of 13.
Nawá Body Studio does not knowingly collect personal information online from children under 13 without authorization from a parent or legal guardian where required by law.
Clients under the age of 18 may participate in studio activities only in accordance with Nawá Body Studio’s eligibility requirements and with any required parent or guardian consent.
If a parent or guardian believes a child has provided personal information without appropriate authorization, contact:
nawabodystudio@gmail.com
Nawá Body Studio will review the request and take appropriate action.
17. International Users
Nawá Body Studio is located in Texas, United States.
If you access the Services from another country, your personal information may be processed and stored in the United States or in other locations where Nawá Body Studio’s service providers operate.
Privacy and data protection laws in those locations may differ from the laws of your country.
18. Do Not Track Signals
Some web browsers offer “Do Not Track” or similar preference signals.
Because there is not always a consistent industry standard for responding to these signals, Nawá Body Studio’s website may not respond to all browser-based Do Not Track signals.
You may still control cookies and similar technologies through your browser or device settings.
19. Links to Other Websites
The Services may contain links to websites, social media platforms, app stores, payment services, maps, or other third-party resources.
Nawá Body Studio does not control and is not responsible for the privacy, security, content, or practices of third-party websites and services.
Accessing a third-party link is subject to that third party’s terms and privacy policy.
20. Changes to This Privacy Policy
Nawá Body Studio may update this Privacy Policy from time to time to reflect changes in:
Business operations.
Services.
Technology.
Communication practices.
Legal requirements.
Privacy or security practices.
The updated Privacy Policy may be posted on the Nawá Body Studio website or mobile application with a revised “Last Updated” date.
Where required or appropriate, Nawá Body Studio may provide additional notice through email, SMS, the app, the website, or another reasonable communication method.
Changes to this Privacy Policy will not, by themselves, create consent to receive promotional SMS messages.
21. Contact Us
For questions, concerns, privacy requests, or complaints regarding this Privacy Policy, contact:
Nawá Body Studio5000 NE Loop 338Ste 106Odessa, TX 79762United States
Email: nawabodystudio@gmail.comWebsite: nawabodystudio.com
When submitting a privacy request, use the subject line:
Privacy Request